PRIVACY POLICY

Maximum Learning

Effective Date: 10 January 2026

Maximum Learning is committed to protecting the privacy and personal information of our clients, learners, parents, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Responsible Party

Maximum Learning is the responsible party in terms of POPIA and is accountable for ensuring that personal information is processed lawfully and responsibly.

2. Personal Information We Collect

We may collect and process personal information directly from parents, guardians, or adult learners when you interact with our website, book services, or communicate with us.

This information may include:

Parent or guardian name and contact details
Email address and telephone number
Child’s name, age, grade, and school information
Educational, learning, or academic support information shared during sessions
Booking, billing, and payment-related information
Information provided through contact forms, intake forms, emails, or messages

We only collect personal information that is adequate, relevant, and not excessive for the purpose for which it is collected.

3. Information Relating to Children

Maximum Learning provides educational services to children. Any personal information relating to a child is collected only with the knowledge and consent of a parent or legal guardian, as required by POPIA.

Children’s personal information is processed with a heightened duty of care and confidentiality.

4. Purpose for Processing Personal Information

Personal information is collected and processed for the following lawful purposes:

To provide educational services, screenings, tutoring, and advisory support
To communicate with parents or guardians regarding sessions, progress, and recommendations
To prepare for and deliver services in an informed and intentional manner
To manage bookings, payments, and administrative processes
To respond to enquiries and provide support
To improve our services and website functionality

Personal information is not processed for any purpose that is incompatible with these objectives.

5. Lawful Basis for Processing

Maximum Learning processes personal information on the following lawful bases:

With the consent of the data subject or parent/legal guardian
Where processing is necessary to perform a service requested by the data subject
Where processing is required to comply with legal obligations

Consent may be withdrawn at any time, subject to operational and legal requirements.

6. Sharing of Personal Information

Maximum Learning does not sell, rent, or trade personal information.

Personal information may be shared only:

With third-party service providers necessary for website hosting, bookings, or payment processing
Where required by law or legal process
With explicit consent from the parent or legal guardian

All third-party operators are required to comply with POPIA and maintain appropriate security safeguards.

7. Data Security and Safeguards

Maximum Learning implements appropriate technical and organisational measures to protect personal information against loss, unauthorised access, misuse, disclosure, or destruction.

Access to personal information is limited to authorised individuals who require it for legitimate educational or administrative purposes.

8. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once information is no longer required, it is securely deleted, destroyed, or anonymised.

9. Data Subject Rights

In accordance with POPIA, data subjects (or parents/guardians acting on behalf of children) have the right to:

Request access to personal information held by Maximum Learning
Request correction or deletion of inaccurate, irrelevant, or excessive information
Object to the processing of personal information in certain circumstances
Withdraw consent, where applicable

Requests may be made by contacting us using the details below.

10. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. Cookies do not collect personal information unless voluntarily provided.

You may adjust your browser settings to manage or refuse cookies.

11. Cross-Border Data Transfers

Where personal information is processed or stored outside of South Africa (for example, through website hosting or cloud-based services), Maximum Learning ensures that such processing complies with POPIA and that appropriate safeguards are in place.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or our practices. The latest version will always be available on our website.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact:

Maximum Learning
Email: maximumlearningza@gmail.com
Phone: +27 61 545 7856

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.